Artificial intelligence is beginning to change more than individual tasks. As intelligence becomes connected with enterprise systems, organisational knowledge, workflows and people, it can influence how an entire business operates. The intelligent enterprise is not defined by how much AI it uses, but by how effectively technology, information and human capability work together.
Artificial intelligence is becoming easier to acquire but considerably harder to integrate meaningfully into an organisation. The more important question is no longer whether a business can use AI, but whether its people, systems, information and processes are capable of working intelligently together.